Privacy Policy

Last Updated: September 16, 2026

1. Introduction

Kingberry Infotech ("Kingberry Infotech", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, contact us, purchase our products, or use our IT-related services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on the services you use, we may collect information including:

  • Full name
  • Company or organization name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Business address
  • GST or business information where required
  • Device and computer details provided for service
  • Domain and hosting information
  • Service and support-related information
  • Information submitted through website forms
  • Any other information voluntarily provided by you

3. Information Collected During Computer Repair

When you provide a laptop, desktop, printer, monitor, server, storage device, or other equipment to Kingberry Infotech for inspection, repair, installation, maintenance, or troubleshooting, we may record relevant device information such as:

  • Device make and model
  • Serial number
  • Configuration and specifications
  • Installed hardware or replacement parts
  • Service history
  • Reported technical problems

We collect such information primarily for identification, diagnosis, service management, warranty handling, and record keeping.

4. Customer Data and Files

Customers may provide computers, storage devices, servers, or other equipment containing personal, business, confidential, or sensitive information.

Important: Customers are responsible for maintaining appropriate backups of their data, software, files, documents, databases, passwords, licenses, and other information before submitting a device for repair or service.

Kingberry Infotech does not intentionally access, copy, disclose, or use customer files except where access may be reasonably necessary to diagnose, repair, configure, test, or provide the requested service.

Customers should remove or secure confidential information that does not need to be accessed during the service.

5. How We Use Your Information

We may use collected information for purposes including:

  • Processing product and service requests
  • Preparing quotations, invoices, and service records
  • Providing customer support
  • Managing repair and service calls
  • Communicating regarding orders and services
  • Providing warranty and after-sales support
  • Managing domains, hosting, SSL, and email services
  • Maintaining business and accounting records
  • Improving our products and services
  • Preventing fraud, misuse, or unauthorized activity
  • Complying with applicable legal and regulatory requirements

6. Website Contact Forms

If you submit information through a contact form, enquiry form, service request form, quotation form, or similar feature on our website, the information may be used to respond to your request.

This may include contacting you by phone, email, WhatsApp, SMS, or other communication methods you have provided or requested.

7. Communication and Marketing

We may use your contact information to send service-related communications, including:

  • Order confirmations
  • Service updates
  • Repair status updates
  • Warranty information
  • Hosting, domain, SSL, or email notifications
  • Important account or service notices

Where permitted and appropriate, we may also send information about our products, services, offers, or promotions.

8. Payment Information

Payments may be processed through banks, payment gateways, UPI, card processors, or other third-party payment providers.

Kingberry Infotech generally does not need to store complete debit card, credit card, or banking credentials on its own systems when payment is processed through a third-party payment provider.

Payment providers may process information according to their own privacy policies and terms.

9. Domain, SSL, Hosting and Email Services

When you purchase or request domain registration, SSL certificates, web hosting, VPS hosting, business email, or related services, certain information may need to be shared with the relevant service provider, registrar, hosting provider, certificate authority, or technical partner.

Such information is shared only to the extent reasonably necessary to provide or manage the requested service.

10. Third-Party Service Providers

We may work with trusted third parties to provide certain services, including:

  • Domain registrars
  • Web and server hosting providers
  • SSL certificate providers
  • Email service providers
  • Payment providers
  • Courier and logistics providers
  • Software and technology providers
  • IT hardware manufacturers and distributors

These third parties may receive information necessary to perform the specific service requested by the customer.

11. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, security, performance, and user experience.

Cookies may also be used to understand website usage and improve our services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

12. Log and Technical Information

Our website or hosting infrastructure may automatically collect certain technical information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • Basic website usage information

This information may be used for website security, troubleshooting, analytics, and performance improvement.

13. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.

However, no website, computer system, network, online service, or method of electronic transmission can be guaranteed to be completely secure.

14. Confidentiality of Customer Information

We treat customer information as confidential and will not intentionally disclose it to unrelated third parties except where reasonably necessary to provide requested services, fulfill business operations, comply with legal obligations, or protect our rights and systems.

15. Data Retention

We may retain customer information for as long as reasonably necessary for business, service, accounting, warranty, legal, regulatory, dispute-resolution, and record-keeping purposes.

When information is no longer required, it may be deleted, anonymized, or securely disposed of where reasonably practicable.

16. Data Deletion Requests

You may contact us to request information about personal data associated with your interactions with Kingberry Infotech.

Where applicable, we may consider requests to correct, update, or delete personal information, subject to legal, accounting, contractual, warranty, security, and legitimate business requirements.

17. Children's Privacy

Our website and services are primarily intended for businesses, organizations, and general customers. We do not knowingly collect personal information from children for purposes that require parental consent.

18. Third-Party Websites

Our website may contain links to third-party websites, services, software providers, manufacturers, payment providers, or other external resources.

Kingberry Infotech is not responsible for the privacy practices, content, security, or policies of third-party websites.

Customers should review the privacy policies of third-party websites before providing personal information.

19. Business Transfers

In the event of a business restructuring, merger, acquisition, transfer of assets, or similar transaction, customer information may be transferred as part of the relevant business assets, subject to applicable law.

20. Legal Disclosure

We may disclose information where we reasonably believe that disclosure is necessary to:

  • Comply with applicable law or legal processes
  • Respond to lawful government requests
  • Protect our rights or property
  • Prevent fraud or unauthorized activity
  • Protect the safety of customers or others
  • Investigate misuse of our systems or services

21. Customer Responsibility

Customers are responsible for ensuring that information provided to Kingberry Infotech is accurate, lawful, and does not violate the rights of another person or organization.

Customers are also responsible for protecting their own passwords, login credentials, software licenses, confidential information, and backups.

22. Changes to This Privacy Policy

Kingberry Infotech may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable requirements.

The updated Privacy Policy will be published on this page with the revised "Last Updated" date.

23. Acceptance of This Policy

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

24. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us.

Kingberry Infotech

Address: [Your Business Address]

Phone: [Your Phone Number]

Email: [Your Email Address]

Website: www.yourwebsite.com

Privacy Commitment

Kingberry Infotech is committed to handling customer information responsibly and using it primarily to provide reliable IT products, services, support, and related business solutions.

Digvijay Assistant
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