Terms & Conditions

Last Updated: September 16, 2026

Welcome to Kingberry Infotech. By accessing or using our website, purchasing our products, or using our repair and IT services, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our website, purchasing our products, or requesting our services.

1. About Kingberry Infotech

Kingberry Infotech provides IT products and services, including but not limited to:

  • Desktop and laptop sales
  • Desktop and laptop repair and servicing
  • Printer and monitor repair
  • Operating system and software installation
  • Antivirus solutions
  • Data recovery services
  • Web and server hosting
  • Domain name and SSL services
  • Business email solutions
  • Computer lab setup
  • Other IT-related products and services

Product and service availability may vary depending on stock, technical requirements, manufacturer availability, third-party providers, and other circumstances.

2. Website Usage

By using this website, you agree to:

  • Provide accurate information when submitting an enquiry or service request.
  • Use the website only for lawful purposes.
  • Not attempt to damage, disrupt, or gain unauthorized access to our website or systems.
  • Not copy, reproduce, modify, or distribute website content without our permission.
  • Not use the website to transmit malicious software, spam, or harmful content.

Kingberry Infotech reserves the right to restrict or terminate access to the website if it is misused.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on the website are accurate.

However:

  • Product images may differ slightly from the actual product.
  • Specifications may change according to the manufacturer.
  • Product availability may change without prior notice.
  • Prices may change without prior notice.
  • Products are subject to availability.
  • Products may be supplied through authorized distributors or third-party suppliers.

The final product specification, price, warranty, and availability will be confirmed at the time of purchase.

4. Orders and Payments

An enquiry, quotation, or order request submitted through our website does not necessarily constitute acceptance of an order.

An order will be considered confirmed only after Digvijay Computers has confirmed the order and, where applicable, received the required payment or advance.

We reserve the right to:

  • Refuse or cancel an order where necessary.
  • Correct pricing or product information errors.
  • Request additional information before confirming an order.

5. No Trial / No Return Policy

No goods are sold on a trial basis.

Goods once sold will not be taken back or exchanged under normal circumstances.

No sales return will be accepted after billing, installation, configuration, or delivery, except where a return, replacement, or remedy is specifically required under applicable law or the manufacturer's applicable policy.

Customers are advised to check the product model, configuration, specifications, and physical condition before purchase wherever inspection is possible.

6. Repair and Service Terms

For Laptop, Desktop, Printer, Monitor, and other electronic equipment repairs:

  • Customers are responsible for providing accurate information about the device and reported issue.
  • Repair estimates may change if additional faults are discovered during diagnosis.
  • Additional repairs or replacement parts may require customer approval.
  • Repair timelines are estimates and are not guaranteed.
  • Repair time may depend on technical complexity, spare-part availability, supplier delays, workload, and other circumstances.
  • Customers must disclose any previous repair, modification, upgrade, or service performed by another technician or repair center.
  • Customers are advised to remove personal belongings and back up important data before submitting a device for repair.

Kingberry Infotech will take reasonable care of devices while they are in our possession.

7. Software and Data Backup

All software and data are the sole responsibility of the customer.

It is the customer's responsibility to complete a backup of all existing data, software, programs, files, documents, and other information stored on the device before Kingberry Infotech performs any service.

Kingberry Infotech will not be responsible for any loss of, damage to, corruption of, or inability to recover data, software, programs, files, or information, or for any loss of use of the system or network.

This applies even if our technicians have attempted to assist the customer with backup, recovery, data transfer, operating-system installation, or similar services.

Customers are strongly advised to maintain a complete and verified backup before submitting any device for repair or service.

8. Data Recovery

Data recovery is a technically uncertain process, and successful recovery cannot always be guaranteed.

Kingberry Infotech will not be responsible for:

  • Loss of data during repair or recovery.
  • Existing damage to storage devices.
  • Data that cannot be recovered due to physical or logical damage.
  • Corruption or alteration of files.
  • Loss of data caused by circumstances beyond our reasonable control.

9. Software Installation

Software installation services may include operating systems, drivers, utilities, antivirus products, and other software.

Customers are responsible for providing valid licenses or authorization for paid software where required.

Kingberry Infotech does not support or encourage the use of pirated, cracked, unauthorized, or illegally obtained software.

Installation of pirated or unlicensed software is strictly not supported, and Kingberry Infotech shall not be responsible for any consequences arising from such software.

10. Antivirus and Security Products

Antivirus and security products are third-party products and are subject to the respective manufacturer's license terms, policies, and warranty conditions.

Kingberry Infotech does not guarantee that any antivirus or security solution can prevent every possible virus, malware infection, cyberattack, or security incident.

11. Domain and SSL Services

Domain registration and SSL certificate services may be provided through third-party providers.

Domain names are subject to availability and cannot be guaranteed until successfully registered.

Customers are responsible for providing accurate registration information and renewing domains and certificates before their expiration dates.

Kingberry Infotech is not responsible for domain loss, suspension, expiration, or cancellation resulting from incorrect information, failure to renew, or violation of the applicable registrar's policies.

12. Web Hosting and Server Services

Hosting services are subject to the specifications and policies of the selected hosting plan or service provider.

Actual performance may vary depending on server resources, website traffic, software configuration, network conditions, and other technical factors.

Customers are responsible for maintaining appropriate backups of their website, databases, emails, and other important information unless a specific backup service is included.

13. Business Email Services

Business email services may involve third-party platforms such as Microsoft 365, Google Workspace, or other email service providers.

Account availability, storage, features, security, pricing, and policies are controlled partly or entirely by the respective service provider.

Kingberry Infotech is not responsible for service interruptions, account suspension, data loss, policy changes, or other issues caused by third-party providers.

14. Warranty

Products and components may be covered by the manufacturer's warranty or seller warranty, depending on the product.

Warranty terms vary by product and manufacturer.

Repair Warranty

All repairs of Laptop, Desktop, Printer, and Monitor are warranted for 15 days from the date of the closed service call/invoice, unless otherwise specifically mentioned on the invoice.

The repair warranty does not cover:

  • Subsequent mishandling or misuse.
  • Drops or accidental damage.
  • Bent, twisted, or cracked frames or body.
  • Water or liquid damage.
  • Tampering with internal hardware.
  • Unauthorized repair or modification.
  • Virus or malware reinfection.
  • Electrical short circuits.
  • Power surges or voltage fluctuations.
  • Lightning or improper electrical connections.
  • New damage unrelated to the original repair.
  • Normal wear and tear.

15. Manufacturer Warranty and Computer Parts

Computer parts and components may be sourced from different manufacturers, distributors, suppliers, or stores.

For hardware defects covered under a manufacturer's warranty, the customer may be required to contact or deal directly with the appropriate manufacturer or authorized service center.

Manufacturer warranty periods, claim procedures, replacement policies, and service-center availability are determined by the respective manufacturer.

The original purchase invoice should be retained for applicable warranty claims.

16. Delivery and Courier Damage

Delivery timelines are estimates unless a specific delivery commitment has been agreed in writing.

Delays may occur because of courier or logistics issues, product availability, supplier delays, weather, technical issues, government restrictions, or other circumstances beyond our reasonable control.

Kingberry Infotech shall not be responsible for any loss, breakage, physical damage, scratches, dents, or other damage caused during transportation or delivery by courier, transport agency, logistics provider, or any third-party delivery service after the goods have been handed over for shipment.

Customers are advised to inspect the package and product immediately upon delivery and report any visible damage to the courier/delivery company and Kingberry Infotech as soon as reasonably possible.

17. Build-to-Order (BTO) PCs

A 50% deposit/advance payment will be required to confirm orders for Build-to-Order (BTO) PCs, unless otherwise agreed in writing.

BTO PCs are customized according to the customer's selected configuration.

Once a BTO order has been confirmed and components have been ordered or allocated, cancellation, modification, return, or refund may be restricted, subject to applicable law and the agreed quotation.

The final configuration will be confirmed before assembly.

18. Device Specification / Record of Spare Parts / Parts Removal

Customers are advised to note down and retain the device serial number, model number, and other identifying information wherever applicable before submitting the device for service.

Kingberry Infotech will not intentionally alter, replace, or remove any component from a customer's device without informing the customer where such action is necessary for the repair or service.

Where parts are required to be replaced or removed as part of an approved repair, the customer will be informed as reasonably practicable.

The condition and components of the device may be recorded at the time of receiving the device for service.

19. Device Previously Attended by Another Vendor / Repair Store

It is the customer's responsibility to disclose the complete service and repair history of the device.

If the device was previously opened, repaired, modified, upgraded, or attended by another vendor, repair store, technician, or service center, the customer must inform Kingberry Infotech before service.

Kingberry Infotech will not be responsible for missing parts, missing screws, damaged connectors, altered components, previous repair damage, or other pre-existing conditions that existed before the device was received by us.

20. Quotations and Estimates

Any quotation or estimate provided by Kingberry Infotech is based on the information available at the time of preparation.

Quotations may be subject to:

  • Product availability
  • Price changes
  • Taxes
  • Shipping or delivery charges
  • Changes in service requirements
  • Changes in third-party service pricing

The final amount will be confirmed before the applicable product or service is supplied.

21. Third-Party Products and Services

Some products, software, hosting services, domains, SSL certificates, email platforms, and other services may be provided by third-party companies.

Such products and services may be governed by separate terms, licenses, warranties, and privacy policies.

22. Customer Responsibility

  • Providing correct information.
  • Maintaining backups of important data.
  • Disclosing previous repairs or modifications.
  • Checking product specifications before purchase.
  • Keeping invoices and warranty documents safely.
  • Providing valid software licenses where required.
  • Maintaining secure passwords and account credentials.
  • Following proper usage and installation instructions.

23. Force Majeure

Kingberry Infotech will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, fire, flood, power failure, internet or network failure, strikes, government actions, supplier failures, courier delays, war, civil disturbances, or other unforeseen events.

25. Changes to These Terms

Kingberry Infotech may update or modify these Terms & Conditions from time to time.

Changes will become effective when published on this website unless otherwise stated.

Customers are encouraged to review this page periodically.

26. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Kingberry Infotech
Website: kingberryinfotech.com
Email: [Your Business Email]
Phone: [Your Phone Number]
Address: [Your Business Address]

By using this website, purchasing our products, or requesting our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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